Returning your Subaru to the way you love. | Auburn, NY

Sometimes the unexpected happens.

We hope you never experience an accident, but in case you do, we're here to assist in getting your Subaru properly repaired and safely back on the road. Before you begin the repair process, here’s some important information – regarding your insurance policy and basic repair rights – you should be aware of.

Review your insurance policy.

The insurance provider and policy you have for your Subaru can affect your out-of-pocket expenses, as well as where and how your vehicle is repaired, so we recommend that you:
  • Review the terms, conditions, and limitations of your insurance policy. You can always contact your insurer to review your policy and discuss specifics.
  • Learn if your policy includes the use of Genuine Subaru Collision Parts for repair. Some insurance policies may require the use of aftermarket, salvage, or reconditioned parts to lower costs.
  • Check to see if your policy includes rental vehicle coverage.

Understand your basic collision repair rights.

No matter which insurance policy you have, you are entitled to these basic rights to receive the repairs you deserve:
  • Your insurer may recommend a repair facility, but you have the right to decide where to have your Subaru repaired, unless that right is limited by your insurance policy.
  • You have the right to insist that your insurer and repair facility use only new Genuine Subaru Collision Parts for replacement. You can learn which parts will be installed based on the initial repair estimate, then you can compare them to the final invoice for verification.
  • Once a collision center has been chosen, you can ask them for a written repair estimate before authorizing any repairs. This way you can review and discuss coverage terms, Genuine Subaru Collision Parts usage, and final costs with your insurance provider if there are any concerns.
For more information about collision parts, repair, and your customer rights, visit: crashrepairinfo.com

Why Repair Your Subaru at Our Auburn Collision Center and Body Shop

For collision and body work you can count on in Auburn, New York, the choice is clear. Turn to the experts at Fox Collision Center. We possess the know-how, technology, and dedication necessary to make your Subaru roadworthy again!

We repair it all

At Fox Collision Center, we handle body work, paint, and collision repairs for all of Auburn's Fox dealerships. That means we've been rigorously trained to restore any modern make and model, and we'll make every effort to repair your vehicle using original OEM parts. In addition, we have prestigious certifications from ICAR for collision repair and PPG™ for paint and finish. 

Get an estimate for free

When you bring your Subaru to Fox Collision Center, we won't spring surprise charges on you. Instead, we'll provide you with a free estimate so you can make an informed decision about entrusting your vehicle to us for repairs. If you do decide to get work done here, our convenient in-house rental department will help you secure temporary transportation until we're done with the repairs.

We stand behind our work

We're proud of the work we do at Fox Collision Center - which is why we guarantee our repairs with a limited lifetime warranty (rust repairs excluded). If you have any issues at any time with the work we've completed, we promise to make it right.

Technology to get the job done right

At Fox Collision Center, our technicians have all the advanced tools they need to do the best job possible. All our work is done on-site with the help of technologies like:

  • Hunter computerized wheel alignment
  • Chief Easy liner frame equipment
  • Computerized color matching
  • Downdraft paint-baking booths
  • And much more!

Contact the Fox Collision Center

To schedule an estimate, get started with repairs, or learn additional information about what we do at Fox Collision Center, call us at (315) 252-7273.

Hours of operation

Visiting in person? Our body shop and collision center are open during these hours:

  • Monday: 8 a.m.-7:30 p.m.
  • Tuesday-Friday: 8 a.m.-5:30 p.m.
  • Saturday: 8 a.m.-3 p.m.
  • Closed on Sundays

 

Find the nearest Subaru Certified Collision Center by clicking the button below.

If you have any questions for us regarding collision repair, please click the button below.

Hours

  • Monday 08:30 AM - 08:00 PM
  • Tuesday 08:30 AM - 08:00 PM
  • Wednesday 08:30 AM - 08:00 PM
  • Thursday 08:30 AM - 08:00 PM
  • Friday 08:30 AM - 08:00 PM
  • Saturday 09:00 AM - 05:00 PM
  • Sunday Family Day!

Amenities

Not only do we provide expert Subaru care, we are proud to offer these added benefits that make us different than the rest:

  • Open Saturdays
  • Complimentary Wi-Fi, TV and coffee
  • 24/7 online scheduling
  • Pet friendly
  • Loaner cars available by appointment
  • Compare our prices
  • Friendly, courteous and knowledgeable staff

Fox Subaru

188 Grant Ave
Directions Auburn, NY 13021

  • Sales: 315-294-6149
  • Service: 315-294-6148
  • Parts: 315-294-6147

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